Refund Policy

We want every customer to feel confident when shopping with us. If a product does not meet expectations, we offer a simple and customer-friendly return and refund process.

Customers may request returns within a generous return window after receiving their order. Returned items must remain in acceptable condition consistent with standard return guidelines.

Once the return request is approved and the item is received and reviewed, refunds are processed promptly. Refunds are typically issued within a short processing period and returned to the original payment method in USD.

We also support free return service to make the process easier and more convenient for our customers.

If you have any questions regarding returns or refunds, please contact:
press@laneigehub.com

Our goal is to ensure every purchase feels safe, simple, and worry-free.